Team Messaging APIs

Work more efficiently with chatbots, integrations, and automation within your Team Messaging solution.  Easily build your own chat solutions to connect RingCentral to your customers, 3rd party tools, and internal solutions.

Try for free
RingCentral Video, RingEX
RingCentral Video Pro+, Core, Advanced, Ultra
Global, United States, Canada, Mexico, Europe, Asia, Australia, Africa, South America
team messaging2

Create immersive Team Messaging workflows

Collaborate with individual or group team members with formatted content and webhooks for responses

Enjoy one-on-one or group conversations with real-time notifications, including webhooks. Make messages stand out with text formatting including bold, italics, underline, strikethrough, emojis, and code blocks. You can even retrieve historical conversations to continue a discussion.

Dynamically manage notifications and alerts

Programmatically integrate with ticket management and customer support systems

Keep team members up to date on the latest company notifications and alerts with real-time team messaging.  Communicate efficiently and proactively by seamlessly integrating your customer support and ticket management systems to keep representatives up to date.

team messaging1
preliminary care

Build custom integrations and bots

Ready to use Bot frameworks make development simple

Go beyond our out-of-the-box integrations to integrate your innovative or complex services with Team Messaging. Get started quickly using prebuilt bot adapters for bot frameworks, including Botkit, Hubot, Lita, and Errbot. 

Team Messaging API code samples

Team Messaging couldn’t be easier with our SDKs for JavaScript, Python, PHP, Java, C#, and Ruby.
            function create_glip_team(){
    var endpoint = "/restapi/v1.0/glip/teams"
    var params = {
        public: true,
        name: "Fun team",
        members: [{ email: "[email protected]"}, {email:"[email protected]"}],
        description: "Let chit chat here"
      }
    platform.post(endpoint, params)
      .then(function(resp) {
        return resp.json()
      })
      .then(function(json){
          console.log(JSON.stringify(json))
      })
      .catch(function(e){
          console.log(e)
      })
}
          

Team Messaging frequently asked questions

To help you manage your team messaging, here are some of the most common questions. Of course, you can always ask our community or contact developer support for any questions you might have.

What is team messaging?

Can I make phone calls using the Team Messaging API?

Can I send messages to groups using the Team Messaging API?

Is it possible to automate real-time notifications with the Team Messaging API?

itimage resized
We easily integrated RingCentral with PagerDuty to send alerts on our systems. We now pull those alerts into relevant chats, so the right people see them in real time.
Systems Administrator
GettyImages-1158259568
We use JIRA and now every IT ticket comes straight into my RingCentral platform thread. A big deal, because it lets me communicate with my team directly.
Erwin Edillon, Manager of Information Systems
football resized
With RingCentral’s help, we successfully navigated the most technologically difficult NFL draft we’ve ever been through.
Steve Lancaster Director of IT
Get more than communications
Be part of the RingCentral community.
gamechanger
Community
Be a Game Changer
Learn about our APIs, grow your skills, and get recognized and rewarded with RingCentral gear, conference passes, electronics, and more in our revolutionary Game Changer program.
forum
Developer Forum
Developer Forum
Post your questions in our forum and get help from our developer support team and amazing community.
proservices
Professional Services
RingCentral Professional Services
Don't have the time or resources to build your app internally? Our professional services team has you covered.

Loved by over 85,000 developers

Find out why RingCentral is one of the most awarded APIs over the last six years. With this much praise it's hard to stay humble.

Build your first app See our awards
lovedby